Cancellation & Return
How do I cancel an order?
If you cancel your order before your product has shipped, the entire amount will be refunded.
Can I cancel the order once it has been shipped?
Once the Product ordered is shipped/dispatched, an order cannot be cancelled.
How long will it take to process my cancellation request?
Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate refund. You will be notified of the same.
If you opt for having the money transferred back to account by which you made payment, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund.
How will I get my money back after cancellation? What are the modes of refund available?
In order to confirm cancellation of item(s) in your order, you need to initiate the request for cancellation. In this case, the money will be refunded back to the account that was originally used to make the transaction.
What is the return policy incase of damages or order discrepancy?
If you receive a damaged package or there’s an order discrepancy, call Customer Care immediately at 022- 22018582. We’ll need your order number and the reason for your return. The product(s) will be replaced at no additional charge.